Managing employee testing and learning programs can be a lot like trying to get a cab in the middle of nowhere, during rush hour. Not only do employees actively avoid any type of testing that could limit their earning potential, most are obviously too busy elsewhere to make time for continuing education — even when it is mandatory. Unfortunately HR, operations and administrative departments all may be tasked with managing both in-house and external continuing education programs. A learning management system reduces this kind of project to workable levels.
Regardless of the size of the company, automating reminders for interval reinforcement allows you to stay on top of education schedules. In some industries, a certain amount of continuing education is required, so a system that tracks coursework can be invaluable when facing a third-party audit.
All Online Training Run Smoother with Automation
Whether you are tackling online training programs, in-house for company policy information or sending employees out for continuing education, you need to know who, when and why.
Who participated in a particular training course?
This information allows you to avoid duplicate training schedules and minimize time out of the office. Knowing which employees have certain training also allows supervisors to give the right tasks to the right employees. A learning management system offers easy tracking, improving productivity and scheduling.
When did an employee last go for training?
Knowing when an employee last went for continuing educational credits helps them stay certified to perform their necessary job functions. Health care providers, teachers, IT professionals and more, all require regular updates to stay on the cutting edge of services.
Why did they go to training?
The type of training course, and why it was required, is crucial information to have on hand. You may need to justify the expense, create an enterprise-level training schedule or plan for future budget needs. All of this is made easier with an understanding of why each employee needs a specific course or certification.
Implement More Quickly With A Learning Management System
For most companies, one of the biggest challenges of a new hire is getting them up to speed. Every company has different policies and procedures, making it essential to provide immediate training. A learning management system (LMS) enables instant access to training for new hires, including information about benefits and HR policies. Of course, getting them up to speed is only the first part of the challenge. Once hired, employees need to stay up-to-date.
The easiest way to ensure that every employee has all the information about any policy or procedural change is with interval reinforcement. Any time something changes internally, a training program can be developed and deployed using online training software. The learning management system tracks each trainee, ensuring complete coverage with the new information.
This type of tracking works to ensure 100 percent compliance with sexual harassment training, OSHA compliance courses, social media and communications policy changes and more. Even when nothing changes, it is a good idea to offer periodic reminders to employees. This cuts down on errors in workflow and implementation.
Benefits of Interval Reinforcement
Even the best and most committed employees make mistakes. A mistake that is not caught can become a habit. The employee may not realize that they are creating a slowdown in productivity by mishandling a type of customer complaint or work order. Interval reinforcement with basic training videos reduces the number of instances of these types of mistakes.
Automating the process of tracking employee educational programs minimizes the manpower needed to effectively manage the process. Instead of manually creating reminders, the LMS does it for you. An employee has not made their annual CE requirements? No problem, an email reminder goes out to both the employee and their supervisor. Do not get stuck dealing with lapsed certifications or missing credentials with a learning management system.
To learn more about the features you need in an LMS to keep track of employee progress, download our free ebook What’s The Difference Between An LMS And An LCMS?