• Top 5 Online Resources for Training Employees

    Top 5 Online Resources for Training Employees0

    There are plenty of methods and techniques that may help you when preparing and training employees to do their work better. When the number of training choices is huge, it can be challenging to determine which resources and methods are worth using. Combining several resources and methods for employee training might be the most effective way to help

    READ MORE
  • If you Want to Know “What is Customer Service?” Please Spell ‘Frustration’ on Your Keypad!

    If you Want to Know “What is Customer Service?” Please Spell ‘Frustration’ on Your Keypad!0

    “If you would like to speak English with someone in India, sporting a Midwest accent, press 2.”   “If you would like to speak to someone in the Philippines with a Bronx flavor, press 3.”   “If you would like to speak to a computer generated customer service voice, press 4.”   “If you are

    READ MORE
  • World Class Customer Service

    World Class Customer Service0

    Many people claim to offer world class customer service. But what does it take to actually deliver world class customer service?   Customer service can be the heart and soul of your business. People love service that consistently proves to meet and exceed all of their expectations. Implementing world class customer service can catapult your

    READ MORE
  • Mentor Activities: What Works for You?

    Mentor Activities: What Works for You?0

    Mentors are usually people who have a desire to see others succeed. They can occupy a multitude of positions that run the entire range of our society. From the caring little league coach all the way to the professional mentor training the next person in line to run a corporate empire, all these individuals have

    READ MORE
  • How Corporate eLearning Can Benefit Your Business

    How Corporate eLearning Can Benefit Your Business0

    As the years go by, the world is becoming more and more technology based, using digital and communication technologies as a normal and frequent part of everyday life. Technology is replacing many traditional practices of everyday life, self-service checkouts at supermarkets and internet shopping being examples of this. Corporate eLearning is also another demonstration of

    READ MORE
  • How E-learning Can Help A Distributed Workforce Perform Better

    How E-learning Can Help A Distributed Workforce Perform Better0

    Today most large businesses have their workforce based in different locations; what is known as distributed workforce. With a distributed workforce, there is an increased risk of insufficient or inconsistent communication that may undermine business productivity. How can you ensure that there is a seamless flow of business-related information regardless of where your employees are

    READ MORE