• Total Employee Engagement Is Not an Option

    Total Employee Engagement Is Not an Option2

    Employee engagement is not an option for your company.  With service expectations continually going up, an engaged workforce may very well make the difference between you being a profitable, well thought of company, organization or association – or not. As it is the frontline employee who has the most contact with the customer and prospect,

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  • Best Tools for Solving the Main Problems of Your Working Life

    Best Tools for Solving the Main Problems of Your Working Life2

    As any other person on Earth, you are probably wondering about the purpose of life. What were you meant to be? Are you fulfilling your life goals? When you used to imagine what your life would be like, you never thought to face this routine: home – work – home – work – home – work…it seems

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  • Qualities of a Good Supervisor: Be the Difference

    Qualities of a Good Supervisor: Be the Difference0

    Do you have the qualities of a good supervisor? This can be a difficult question to answer if you are unsure of what techniques you should be practicing. You can be the deciding factor between the success and failure of your team. In order to accomplish this, it is important to understand what qualities can

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  • Telemarketing: It Can Be a Positive Experience

    Telemarketing: It Can Be a Positive Experience2

    Telemarketing is a sales technique used by salespeople to contact potential customers over the telephone. It often has negative connotations associated with it because telemarketing can be intrusive. Here are five ways that you, the telemarketer, can respect the rights and wishes of your prospective clients and turn that negative perception around. Call existing customers

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  • World Class Customer Service

    World Class Customer Service0

    Many people claim to offer world class customer service. But what does it take to actually deliver world class customer service?   Customer service can be the heart and soul of your business. People love service that consistently proves to meet and exceed all of their expectations. Implementing world class customer service can catapult your

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  • In-sync Adidas, Grit, and High Performance Culture

    In-sync Adidas, Grit, and High Performance Culture0

    Creating High Performance Culture in Yourself It was 1971 and the start of cross country running season. It was a big day for a couple of 13 year old buddies who loved to run. Whether together or separately, we ran pretty much everywhere – to the gym, the grocery store, the theater and even to

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