• Culture and Leadership – At Every Level

    Culture and Leadership – At Every Level0

    Last summer I made a clear intention to re-focus my work on organizational culture. It’s amazing what I have been learning since  then. I have been meeting some incredibly wise people who are doing life-changing work in their cultures. Not only am I working with and learning from some amazing executives about how to create

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  • Connect by Disconnecting

    Connect by Disconnecting0

    I spent the past week with my amazing five-year-old grandson, Ethan. It was a week of “hanging out.” We spent time swimming, hiking, building puzzles and lego, relaxing at the zoo, chasing butterflies, reading stories, and, of course, napping.

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  • Advantages of Customer Relationship Management

    Advantages of Customer Relationship Management0

    With the era of data collection in the 1980’s and 1990’s, businesses started to automate customer data in order to maximize a return on time, energy and resources.  They called it Customer Relationship Management (CRM). Using CRM, companies tried to create an advantage where they could find data that developed a picture of their customers.

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  • How to be a Safety Supervisor in a Carefree Culture

    How to be a Safety Supervisor in a Carefree Culture0

    There was a touching commercial on television recently confronting the necessity of safety in the workplace. It shows a father lying tangled on a crate after falling off a ladder in the warehouse, talking about how he will not be able to walk his daughter down the aisle because of a bad last minute decision he

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  • Breathe New Life Into Your Organizational Culture

    Breathe New Life Into Your Organizational Culture0

    This beautiful little blog from a public service team leader, a participant in one of my workshops, inspired me so much that I thought I’d pass it along.

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  • Building A Work Culture By Design

    Building A Work Culture By Design0

    David Packard, one of the co-founders of Hewlett Packard and creator of the HP Way said, “It has always been important to create an environment in which people have a chance to be their best, to realize their potential, and to be recognized for their achievements.”

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