• A Guide to Great Customer Service -Part 2-

    A Guide to Great Customer Service -Part 2-3

    Great customer service ain’t what it used to be. In my previous blog, A Guide to Great Customer Service -Part 1- I went over how many businesses aren’t providing a great customer service standard, with tips on having a customer-friendly website and how to make your customers happy. As a small business owner – I run my own

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  • A Guide to Great Customer Service -Part 1-

    A Guide to Great Customer Service -Part 1-1

    Great customer service ain’t what it used to be. You call a company and have to go through several menus to get to the department you desire. Once connected you are put on hold; listening either to elevator music or, as a friend of mine told me, the same song over and over again so

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  • 5 Ways to Master Your Writing as an Entrepreneur

    5 Ways to Master Your Writing as an Entrepreneur12

    Unless you’re a passionate and talented writer, chances are that you’ve dreaded your encounter of the ubiquitous writing for your business. Although writing may be feared by some entrepreneurs, you know you may have to do it someday. So fear not. When you must, these five easy ways can definitely help you master your writing.

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